Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Destinations & Delivery Times
- 🇬🇧 United Kingdom — Standard delivery 3–5 business days, flat rate £3
- 🇺🇸 United States — Standard delivery 7–14 business days, flat rate £9 ($12 approx)
- 🌍 Europe — Standard delivery 5–10 business days, flat rate £5
- 🌐 International (Rest of World) — Standard delivery 10–21 business days, flat rate £9
Delivery times are estimates and may vary due to customs processing or carrier delays.
Shipping Rates Shipping rates are calculated at checkout based on your delivery location and order weight.
Customs, Duties & Taxes International orders (outside the UK) may be subject to import duties, taxes, or customs fees upon arrival. These charges are the responsibility of the customer. We recommend checking with your local customs office prior to ordering.
Order Tracking Once dispatched, you'll receive a confirmation email with tracking information where available.
Lost or Delayed Parcels If your order hasn't arrived within the expected timeframe, please contact us and we'll do our best to resolve it.
Contact Us For shipping enquiries, please reach out via email : contact@madamemarble.co.uk